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If you're unsure what anything means, please scroll down to the FAQs or please don't hesitate to contact me if you still have a question.

One Page

  • Responsive
  • 3 Months Hosting
  • Contact Form
  • Social Media
  • Ecommerce
  • Basic Logo
  • Google Analytics
  • Domain Name
  • Email Adresses*
  • CMS
Most Popular

6 Pages

  • Responsive
  • 3 Months Hosting
  • Contact Form
  • Social Media
  • Ecommerce
  • Basic Logo
  • Google Analytics
  • Domain Name
  • Email Adresses*
  • CMS
Full Ecommerce

10+ Pages

From £945
  • Responsive
  • 3 Months Hosting
  • Contact Form
  • Social Media
  • Ecommerce
  • Basic Logo
  • Google Analytics
  • Domain Name
  • Email Adresses*
  • CMS

*Email addresses are included if I have registered the domain on your behalf.
If you have already registered the domain you will need to contact your domain registrar to assist with the email set up.

Jargon Busting FAQs

Not sure what some of the terms mean on the pricing table?  Hopefully the below will answer your questions.
Anything not covered, please don't hesitate to get in touch.

What is a responsive website?

A responsive website is a website that literally responds to the size of device that you're viewing it on.  A website needs to look great, whether you're viewing the site on a desktop PC, Mac, laptop, tablet or phone.

All the websites I create are responsive and are tested across all major browsers and various different sized devices before going live.

What is hosting and why do I need it?

In the same way that you need to store your clothes and belongings in wardrobes, cupboards and drawers, your website also needs to be stored somewhere.  In the case of a website, it's stored on a server.  This means that when somebody is looking for your website, it can be found.

Hosting is included for 3 months and is from £10 a month thereafter.  This price includes premium plugins valued at over $500, ensuring that your website is properly backed up and all software updates.  With most developers offering "Wordpress Maintenance Plans" at a minimum of £25 a month, my hosting and updates stay true to my ethos of offering as fair a price as I can.

You are more than welcome to provide your own hosting if you prefer to, and are happy to purchase your own premium plugins and maintain security, back ups and speed yourself.

View my hosting and WordPress maintenance plans.

What is ecommerce?

Ecommerce is just another way of saying that your website accepts payments online.  This might range from just a simple PayPal button to a fully functioning store with 100's or 1000's of items for sale.

PayPal is often a preferred way to take payment, but you are not limited to this.  Other examples of payment gateways include SagePay, Worldpay, Stripe etc

There are strict regulations about selling online and we will guide you through these effortlessly.  Setting up ecommerce on your website can be simple, painless and also easy on your wallet!

What is Google Analytics?

Google Analytics and Google Console are two free tools from Google that allow you to access data about your website visitors.  This includes information such as where in the world your site visitors are located, how long they spend on each page of your site, how they found your website, what type of device they are using to view your site and so much more.

Google Analytics is included in most of our packages and I would always encourage my clients to log in at least once every month and have a look at their stats.  You can find all kinds of information to help make your website a better experience for your site visitors, which in turn can help your site rank better in Google.

What is a domain name?

A domain name is basically the address of your website, for example  Most of our packages include a domain name as standard but if not we can buy one on your behalf for £20.  If you already own a domain name, then we will deduct £20 from the cost of your website.

If you haven't already bought a domain name, then I would strongly advise talking to a web designer before doing so.  They can help guide you as to what would be the best domain name for your business.  Domain names can be very important tools in helping rank your website in Google, so it's an important decision.

What is a professional email address?

I'm sure you already know what an email address is, but what exactly is a "professional" email address?  A professional email address would be one that is set up and linked to your domain name.  For example if your domain name is, then you might choose the email addresses,, etc.

The reason that this is so important is because it shows the world that you are a professional business.  A Gmail or Hotmail email address listed on your website gives the wrong impression and you could lose customers.

What is a CMS?

A CMS is a Content Management System.  This is a system that allows you to log into your website and make changes, add pages, add and update products etc.

Don't worry if this sounds daunting.  Our CMS is really easy to use and you will receive 1 hour of training with me via Skype, plus lots of videos to refer to.  This allows me to see your screen and I can therefore watch and guide you through the training.  And don't worry, you can't "break" your website.  If you do something wrong, it's simple to undo.

Most of my clients love being able to update their own website whenever they wish.  However if you feel that it's not something you want to do, then I can of course carry out any updates for you.

What CMS do you use?

The main CMS I use is WordPress.  With over 40% of all websites now powered by WordPress, it is the largest platform used to build websites globally.  In fact over 74 million websites are built using WordPress.

If you've ever tried to use WordPress yourself in the past and struggled, then don't worry.  We use a special add on, which makes editing your own website really easy.

WordPress is incredibly flexible and what can be built using WordPress is almost limitless.  Unlike other platforms, your site won't outgrow WordPress and it's also the best for SEO (Search Engine Optimisation) which means your site is easier to find on Google.

What is a WordPress "theme"?

Really good question.  A theme is basically a template.  There are 1000's of designs to choose from and they are great for browsing to get inspiration for your website.  Themes can be free or paid for.

If you've seen a theme that you love, just let me know.  I always build websites from scratch so I can design the site you want, based on the theme you love.  This means that you don't incur the extra cost of paying for a theme, nor the restrictions that many pre-designed themes have. I build the website around your content, rather than trying to squeeze your content into a template, but I'm very happy to design the site based on a theme you have seen elsewhere.

What is a WordPress "plugin"?

A plugin is something which will add an extra function or design element to your website.  Some plugins are free and some are paid for.

An example of where a plug in has been used on this website is on the Pricing page.  The pricing table was designed using a plug in, as this allows me to add more functions to it.

There are also plugins used on the website that you can't see, but which are vitally important.  These are used to ensure that the website is secure, is being backed up regularly and loads as fast as possible.

Plugins are an essential part of designing a website with WordPress.

How long is a web "page"?

That's a really good question.  From a designer's point of view a "page" is approximately what you can see on the screen at any one time, or approximately an A4 sheet in Word.

Our packages all include a certain number of pages.  If one of your pages is very long, then it may be classed at 2 or more pages.  A page with 10,000 words is going to take much longer to design than a standard page containing 500 words and so the price will of course be higher.  Once I have seen the content of your website then I can give you a fixed price, so you know exactly what you're paying.

What support do I get?

Regardless of whether your website has 1 page or 100 pages, I support you fully for the first 30 days after your website has gone live.  So what exactly does that mean?  It means that I am here to answer any questions you have about your site.  This might be how to do something more complex in the CMS that we didn't cover, what you can do to help your rankings in Google, helping you understand what your Google Analytics stats mean etc. The support doesn't include me making changes to your website, as all requested revisions are made before the site goes live.

After the 30 days I am still more than happy to help and this will be charged at my standard fee of £38 per hour (minimum one hour). If the work I do for you only takes 15 minutes for example, then any remaining minutes are carried forward and can be used at any time. Unlike other designers, there is no limit on when these need to be used and they never expire.

I have a question that's not been covered.

These are the Jargon Busting FAQs.  For more FAQs, please also view our general FAQs page.

If you still don't find what you're looking for, then please don't hesitate to contact me.

What my customers are saying...

"Diane has been awesome from start to finish. We are so happy with our site and grateful to Diane for all her work. Thank you so much!"

Alisha, US Energy Solutions


"I've had many complimentary comments about my web site and I'm so pleased that I found Diane!  Diane was professional, efficient, honest and very helpful, nothing seemed too much trouble and I received a service that exceeded my expectations and the competitive fee.  I have absolutely no hesitation in recommending Websites by Diane to anyone who is looking for a professional, friendly, competitive and reliable service with a great end product."

Karen Clark, Hedley Clark

“The cost compared very favourably with our other quotes and I would absolutely recommend Diane. 5 out of 5. Great service, prompt, proficient and friendly!”

D Houston, The Houston Partnership

"I cannot recommend Diane enough. She did a great job for me, at a top price; showed a lot of patience and understanding; and is certainly very knowledgeable. She has created me a fantastic website and I am very grateful! 10 out of 10 and very highly recommended."

Rick, SilverBacks Cards


"Since Diane designed my website, I've had several customers comment on its quality.  We are the top search result on google.  The website has been an invaluable asset to the business and I would wholeheartedly recommend Diane"

Jill Herdsman, Simply Pawsitive

"I'm very pleased with the site.  Three orders arose very quickly in a period when there were no sales on Ebay.  The cost was much lower than other quotes.  The after sales service is excellent and I would recommend."

Ken Gorman, Doska Chess

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